> ## Documentation Index > Fetch the complete documentation index at: https://docs.moss.dev/llms.txt > Use this file to discover all available pages before exploring further. # Leads and conversations > Review conversations, read transcripts, and see what visitors ask. Every conversation becomes a lead you can review in the portal. Every conversation captured with a summary, intent label, and lead score. The full back and forth of each call, ready to read. Top questions, topic clusters, and the gaps worth closing. ## Leads The leads table shows one row per conversation. Each row includes: * A summary of what the visitor discussed * An intent label: one of Ready to buy, Evaluating, Researching, Browsing, Support, or Not a fit * A lead score * Booking status, showing whether the visitor booked a meeting * Enriched company and person details when available, such as company name, size, and industry Use intent labels and lead scores to prioritize which conversations to follow up on first. ## Transcripts Open any row in the leads table to read the full transcript of that conversation. Transcripts show the exact words the visitor and the agent exchanged, in order. ## Insights The Insights panel aggregates data across all your conversations. It shows: * Your top questions, ranked by how often visitors ask them * Topic clusters that group related questions together * Unanswered questions, which are questions your agent could not answer from its current knowledge Unanswered questions are the most actionable output. Use them to identify gaps and [teach your agent](/docs/founding-agent/portal/teach) the missing answers so future visitors get better responses.