How a call works
1
A visitor clicks to talk
The embedded widget opens a live voice connection directly in the browser.
2
The agent answers from your knowledge
It draws on your indexed product, pricing, and documentation to respond accurately.
3
It books a demo or hands off when the visitor is ready
If intent is high, the agent schedules a meeting or transfers the call to a live teammate.
4
You get the lead and the transcript
The portal logs the conversation, a summary, intent label, and any contact details the visitor shared.
What you get
Knowledge-grounded answers
Every response is grounded in the content you add to your knowledge base, so the agent never makes things up.
Lead capture and intent
Conversations are captured as leads with automatic intent labels and lead scores.
Demo booking
Visitors can schedule a meeting by voice, backed by your calendar.
Human handoff
The agent transfers high-intent visitors to a live teammate without dropping the call.
Founding Agent and the Moss engine
Founding Agent is the packaged product you configure in the portal and embed on your site. Under the hood it relies on the Moss retrieval engine, a real-time semantic search runtime, to look up relevant knowledge during every conversation. You do not need to interact with the engine directly; Founding Agent manages it for you.Next steps
Quickstart
Publish your first agent in about 15 minutes.
Build in the portal
Configure your agent, knowledge base, and settings.
Embed on your site
Add the React widget to any webpage.